General Help

General Information

Browser selection

The best display for this website is achieved with the current versions of Microsoft Internet Explorer with Mozilla Firefox. Your browser should also be equipped with the current updates and service packs.

Select language Chinese/English

With this feature you can easily switch from one language of the report to the other.

PDF Files

Some documents within this site are available in "PDF" format, because this format retains the same look as the typeset document. The Acrobat Reader by Adobe Systems is freely distributed and is available from Adobe. To obtain a copy of Acrobat Reader, access the Adobe website and download your free copy.

Service functions

Download Center

You can download the entire report, chapters of it or additional documents in PDF format in the download area.

Recommend page

To send the direct link to a specific page to a friend please click the mail symbol at the top of each page right next to the heading. You can also add a personal text.


You may find that you may want to print pages from the site for future references. Selecting the "Print" button from your browser or the "Print" button at the top of the main content area and directing your output to a printer would allow you to do this.


The Quickfinder provides you with a short list of sections which you can access directly.


In the full text search, the search engine examines all of the words in your annual report and matches the word supplied by you. Please enter the keyword in the search box. The results will be shown on the next page ranked by relevance. Now you can click into your desired page. The keywords will be highlighted on this page.


The last five pages which you viewed in the online Annual Report are shown here. In this way you can easily return to one of the pages.


The table of contents contains a list of all the pages in the online Annual Report, just like the table of contents in the printed version.

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General Help